At Zafrona.store, we prioritize delivering your orders efficiently, securely, and with full transparency. This policy outlines our U.S. shipping procedures, order handling process, estimated delivery timelines, available payment methods, and data handling practices.

1. Shipping Location

All orders are shipped from:
12210 Tributary Ln, Rancho Cordova, California 95670, United States

2. International Deliveries

We currently do not provide international shipping services.

3. Shipping Charges

We offer free shipping nationwide, including destinations in Alaska and Hawaii.
There are no hidden fees on any order.

4. Delivery Methods

We utilize reliable carriers such as USPS, UPS, and FedEx, depending on your location and the type of product ordered.

5. Order Cut-Off Time

Orders placed after 6:00 PM EST will be handled on the next business day.

6. Time Zone Reference

All processing and shipping times are based on Eastern Standard Time (EST).

7. Estimated Delivery Timeline

  • Processing Time: Within 1–2 business days
  • Shipping Time: Typically 3–5 business days
  • Total Estimated Delivery: Between 4–7 business days

8. Order Tracking

Once your order is shipped, a tracking number will be sent to your email. You can monitor your delivery using the provided tracking information.

9. Returns & Refunds

  • Returns: Accepted within 30 days of receiving your order
  • Refunds: Issued within 10 business days after the returned product is received and inspected

10. Delivery Problems

  • Wrong or Damaged Items: Must be reported within 24 hours of receipt
  • Missing Packages: Contact us if your order has not arrived within 10 business days from the shipping date

11. Order Edits & Cancellations

You may change or cancel your order within 24 hours of placement. After this window, it will be handled under our Return & Refund Policy.

12. Delays & Unforeseen Circumstances

Should any delays arise due to weather conditions, carrier disruptions, or other unexpected events, we will notify you promptly via email.

13. Contact Information

If you have any shipping-related questions or concerns, feel free to contact us:

Business Name: Zafrona Inc
Phone: +1 (916)-353-5100
Email: support@zafrona.store
Address: 12210 Tributary Ln, Rancho Cordova, California 95670, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)