At Zafrona.store, your satisfaction is our priority. Whether you need assistance with an order, have a question about our home chair products, or require help with returns, our support team is ready to assist you every step of the way.
Contact Preferences & Response Times
We are committed to providing timely, helpful support across multiple channels:
Phone Support:
We aim to answer all calls during business hours.
If we miss your call, please leave a voicemail. If you do not receive a call back within 24 hours, we encourage you to email us for a quicker follow-up.Email Support:
We typically respond within 24 business hours (Monday to Friday).
Email us anytime at support@zafrona.store.Live Chat Support:
When visiting our website, feel free to use our live chat feature. All messages are typically answered within 24 hours on business days.Response Time: We aim to respond to all inquiries within 24 hours, Monday to Friday.
Holiday Closures
Please note that our response times may be delayed by up to 24 hours during U.S. public holidays. We observe:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Contact Information
Business Name: Zafrona Inc
Phone: +1 (916)-353-5100
Email: support@zafrona.store
Address: 12210 Tributary Ln, Rancho Cordova, California 95670, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)