At Zafrona.store, your privacy matters. This policy describes how we gather, use, and protect your personal information in compliance with U.S. privacy laws.

1. Information We Collect

We collect specific types of data to provide you with a seamless and secure shopping experience.

1.1 Personal Information

  • Identity & Contact Info: Including your name, email address, phone number, and delivery address.
  • Payment Details: Handled securely by our authorized payment providers.
  • Order History: Records of your purchases, order values, and transaction dates.

1.2 Technical Data

  • Device Information: Your device type, browser version, IP address, and operating system.
  • Website Usage: How you interact with our site—pages viewed, time spent, and click behavior.

1.3 Communication History

  • Customer Support Records: Any messages or interactions with our service team.
  • Marketing Settings: Your preferences for receiving promotional content.

2. How We Use Your Information

We use your data for the following reasons:

  • Order Processing: Confirming orders, managing shipments, and handling secure payments.
  • Personalized Experience: Tailoring product suggestions and site content based on your activity.
  • Site Optimization: Analyzing user behavior to improve site features and performance.

3. Information Sharing

We share your data only with carefully vetted partners essential to delivering our services. We do not sell your personal data. Partners may include:

  • Payment Providers: For secure processing.
  • Shipping Carriers: To deliver your purchases efficiently.
  • Service Tools: For analytics and customer support.

4. Data Security

We take serious steps to protect your personal details using:

  • SSL Encryption
  • Secure Checkout Systems
  • Restricted Employee Access
  • Ongoing Security Assessments

5. Your Privacy Rights

You have the right to:

  • Access or update your data
  • Request removal of your personal information
  • Opt out of promotional emails
  • Object to certain data uses
  • Request a copy of your data in portable format

To exercise these rights, contact us at support@zafrona.store.

6. Cookies & Tracking

We use cookies and related technologies to:

  • Enable essential website features
  • Offer personalized product suggestions
  • Understand site traffic and usage
  • Support advertising and retargeting efforts

You can manage cookie preferences via your browser settings, though disabling them may limit functionality.

7. Use of Third-Party Services

We may share select data with trusted external vendors for:

  • Payment processing
  • Delivery services
  • Web analytics
  • Customer communication tools

All partners are bound by strict privacy and data security agreements.

8. Children Privacy

While our site includes items for children, we do not intentionally collect personal data from anyone under 13 years old. If we discover such data, we will promptly delete it.

9. Policy Updates

We may revise this policy periodically to reflect changes in our operations or legal requirements. Please review it regularly. The latest revision date is shown above.

10. Contact Us

Business Name: Zafrona Inc
Phone: +1 (916)-353-5100
Email: support@zafrona.store
Address: 12210 Tributary Ln, Rancho Cordova, California 95670, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)